All orders for products in our KLASSIK collection will be shipped within ten working days after the order has been placed and full payment has cleared.
Weddings and Accessories:
All orders for products in our “WEDDINGS AND ACCESSORIES” collection are made to order due to the custom nature of these products. These orders will be shipped within 16 working days after the order has been placed and full payment has cleared.
We mostly use the following carriers to deliver our orders:
The Courier Guy
EMS (Express Mail Service)
Once the tracking number of your order was provided by the shipping carrier, we will update your order with the tracking information. Please note that there may be a delay of one or two working days after the order was collected from our premises before the parcel reflects on the carriers’ system.
We charge a fixed rate of R104 per order for all domestic deliveries, except for overnight couriers or larger orders which may be more than R104.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to abort your order if you wish. If you prefer to use your own couriers, please email us at firstname.lastname@example.org and we will gladly assist you.
If an item goes on back order we will do our best to ship it to you as soon as possible. We will, however, keep you updated of the process. When the item becomes available we will ship it immediately.