FAQ
WHAT PAYMENT METHODS DO YOU ACCEPT?
You can pay for your order using any of the following payment options at checkout:
- Yoco® – For Credit Card payments
- PayFast – For Instant EFT or Credit Card payments
- PayJustNow – For payment over 3 equal interest-free instalments
- Direct Bank Transfer (EFT)
DO YOU OFFER LAYBUY?
Yes, we offer a LayBuy option for payment over 3 equal zero-interest instalments.
To make use of this option, just follow the normal ordering process on our website and choose the PAY JUST NOW payment option at CHECKOUT.
HOW IT WORKS:
- Choose PAY JUST NOW payment option when checking out;
- You will be redirected to PAY JUST NOW to complete the instant registration process;
- Once payment has been approved, your order will be processed;
- The FIRST payment will go off against your credit card at the time of ordering, the SECOND payment is due on the first day of the following month, and the THIRD payment is due on the first day of the month thereafter.
For any questions, please don’t hesitate to contact us or visit PAY JUST NOW to learn more.
WHAT ARE YOUR SHIPPING COSTS?
We offer FREE SHIPPING on all local deliveries (Deliveries in South Africa).
Shipping costs for deliveries in other countries are determined on a case to case basis.
HOW LONG BEFORE MY ORDER WILL BE DELIVERED?
At Eden and Co® we try to process and ship all orders as soon as possible (within 1-2 working days). However, some products such as personalised jewellery, belts or suspenders may take slightly longer as they need to be manufactured and customised on order. Once an order has been processed and handed to our couriers, delivery normally takes between 1 and 5 working days, depending on your location.
For detailed lead times of our different collections, please see our shipping policy HERE.
HOW LONG WILL SHIPPING TAKE?
Shipping durations vary between main and regional areas and can take anything from 1 to 5 working days.
For detailed lead times, please read our shipping policy HERE.
WHAT KIND OF LEATHER DO YOU USE?
We use only the highest quality, hand selected leathers! All our products are made from 100% bovine leather.
We only use natural leather as the soles of our footwear, and we use genuine pig suede as lining in our footwear.
Our jewellery pieces are all handmade from sterling silver.